Welcome to Wolverine Power Systems. These Terms and Conditions (“Terms”) govern your use of our payment portal on our website wolverinepower.com/payment operated by Wolverine Power Systems, a company based in Michigan, United States (“we,” “us,” or “our”). Our website facilitates payments for invoices related to services provided in-person (e.g., installation, maintenance, or repair of power systems) or products supplied offline (e.g., power equipment or parts). By making a payment through our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not proceed with your payment.
- General
These Terms apply to all payments made through our WooCommerce payment portal. We reserve the right to update or modify these Terms at any time without prior notice. The version of the Terms in effect at the time of your payment will govern that transaction. Please review these Terms before submitting a payment.
- Purpose of the Payment Portal
Our website is designed solely to accept payments for invoices issued by Wolverine Power Systems. These invoices may cover:
Services provided in-person, such as installation, maintenance, or repair of power systems.
Products supplied offline, such as power equipment, generators, or parts.
No products or services are purchased or delivered directly through the website. All services and products are agreed upon and provided offline, as outlined in separate service agreements, purchase orders, or invoices provided to you.
- Payment Process
Payment Methods: We accept payments through credit/debit cards. You agree to provide valid payment information and authorize us to charge the amount specified in the invoice.
Payment Confirmation: Upon successful payment, you will receive a confirmation email. This serves as a receipt for your payment but does not constitute a new service agreement or product purchase contract unless explicitly stated.
Payment Errors: If a payment fails or is disputed, we may contact you to resolve the issue. Unresolved payment issues may result in delayed services, product delivery, or additional fees, as outlined in your service agreement or invoice.
Pricing and Fees: All amounts are in U.S. dollars (USD) and reflect the agreed-upon invoice totals for services or products, including any applicable taxes or processing fees, which will be clearly displayed before you confirm payment.
- Service Agreements and Product Invoices
Payments made through our website relate to services or products provided under separate agreements, purchase orders, or invoices between you and Wolverine Power Systems. These Terms do not modify or replace any existing agreements or invoice terms.
For details about services (e.g., scope, timelines) or products (e.g., warranties, delivery terms), refer to the specific service agreement, purchase order, or invoice provided to you.
- Refunds and Disputes
Refund Policy: Refunds for payments made through the website are processed on a case-by-case basis, subject to the terms of your service agreement, purchase order, or invoice. Payments for completed services or delivered products are generally non-refundable unless otherwise specified in writing.
Requesting a Refund: To request a refund, contact us at ar@wolverinepowersystems.com or 800-485-8068. Refunds, if aprobado, will be processed within 7-10 business days to the original payment method.
Disputes: If you believe a payment was processed in error, contact us immediately. We will investigate and resolve disputes promptly, in accordance with applicable laws.
- Product Warranties
Some products (e.g., power equipment or parts) may come with a manufacturer’s warranty. Details are provided in the product invoice, purchase order, or accompanying documentation.
Wolverine Power Systems does not offer additional warranties beyond those provided by the manufacturer unless explicitly stated in the invoice or agreement.
- Limitation of Liability
To the fullest extent permitted by law, Wolverine Power Systems, its affiliates, and employees shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our payment portal, including but not limited to errors in payment processing or disputes related to services or products. Our total liability for any claim related to payments shall not exceed the amount paid by you through the website.
- Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of the State of Michigan, United States, without regard to its conflict of law principles. Any disputes arising from these Terms or your payment shall be resolved in the state or federal courts located in Ottawa County, Michigan, and you consent to the jurisdiction of such courts.
- Force Majeure
We are not liable for delays or failures in processing payments due to events beyond our reasonable control, including but not limited to technical issues, internet outages, or third-party payment processor failures.
- Contact Information
For questions, concerns, or assistance with payments, please contact us at:
Email: ar@wolverinepowersystems.com
Phone: 1-800-485-8068
Address: Wolverine Power Systems, 3229 80th Ave, Zeeland, MI 49464, USA
Business Hours: Monday-Friday, 8:00 AM – 4:00 PM EST
- Entire Agreement
These Terms, along with any other policies referenced herein (e.g., Privacy Policy, Terms of Use) and your service agreement, purchase order, or invoice, constitute the entire agreement between you and Wolverine Power Systems regarding payments made through our website.