When your backup power system fails, every minute of downtime can cost your facility thousands of dollars in lost productivity, spoiled inventory, or compromised operations. That's precisely why Wolverine Power Systems maintains a 24/7 emergency generator service team across Michigan, ready to respond to critical power failures at manufacturing plants, data centers, hospitals, commercial buildings, and residential properties. Moreover, our factory-trained technicians bring decades of combined experience servicing all major generator brands, ensuring your standby power systems are restored quickly and correctly the first time.
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Unplanned equipment failures cost industrial facilities an average of $260,000 per hour. Meanwhile, properly maintained generators have a 90% lower failure rate during outages. Therefore, spending several thousand dollars annually on professional maintenance becomes economically imperative when commercial generators represent investments from $15,000 to $500,000 or more.
Our emergency response capabilities extend far beyond basic repairs. In fact, we provide complete diagnostic services, critical component replacement, load bank testing, and fuel system troubleshooting for generator systems ranging from 10kW residential units to 2000kW+ industrial powerhouses. Additionally, our mobile service fleet carries extensive parts inventory specifically for emergency situations, which means we can often complete repairs on-site without waiting for special order components.
Manufacturing facilities, processing plants, and industrial operations depend on continuous power to maintain production schedules and protect sensitive equipment. Consequently, our industrial emergency services include rapid diagnostics, parallel system troubleshooting, automatic transfer switch repair, and critical load restoration. Furthermore, we understand the urgency of industrial downtime and prioritize these calls accordingly.
Office buildings, retail centers, hospitals, and commercial facilities need reliable emergency power for life safety systems, security, and business continuity. Therefore, our commercial emergency services cover everything from rooftop generator repairs to basement-installed units, along with complete electrical integration troubleshooting. In addition, we work efficiently to minimize disruption to your business operations during the repair process.
Data centers, healthcare facilities, water treatment plants, and telecommunications operations cannot afford power system failures. As a result, our critical infrastructure team provides priority response for mission-critical installations, redundant system diagnostics, and emergency bypass solutions. Likewise, we maintain relationships with major equipment manufacturers to expedite parts delivery for urgent repairs.
Homeowners throughout Michigan trust Wolverine Power Systems to restore their backup power during storms, outages, and unexpected failures. Similarly, we provide the same level of professional service to residential customers as we do for our industrial clients. Our technicians arrive prepared to diagnose and repair common issues like battery failures, fuel delivery problems, and control system malfunctions.
Our emergency generator technicians have specialized experience across diverse industries, which enables us to understand the unique power requirements and operational constraints of each sector. Consequently, this industry-specific knowledge allows us to provide more effective emergency service and faster problem resolution.
Hospitals, surgery centers, dialysis clinics, medical refrigeration, life support systems, emergency lighting.
Assembly lines, CNC operations, automated systems, process control equipment requiring uninterrupted power.
Mission-critical power with N+1 reduServer farms, cloud hosting facilities, telecommunications hubs, network operations centers, UPS systems.ndancy and monitoring
Elementary, middle and high schools, universities, and research facilities
Water treatment plants, sewage systems, government buildings, emergency services, public safety facilities.
Hotels, casinos and other guest comforts for safety with quiet, efficient generators
Dairy operations, livestock facilities, grain dryers, irrigation systems, climate-controlled barns.
Refrigerated warehouses, food manufacturing plants, blast freezers, temperature-controlled facilities.
Office towers, shopping centers, hotels, apartment complexes, mixed-use developments, retail operations.
Single-family homes, estates, rural properties, backup power for medical equipment, home offices.
Solutions for virtually any industry that cannot be without power
Wolverine Power Systems has four strategically located facilities to ensure rapid response and comprehensive service coverage throughout Michigan, from Detroit's urban core to Grand Rapids' tech hubs, Lansing's government buildings, and Flint's industrial zones. We understand Michigan's unique power challenges—extreme weather, regulatory needs, and 24/7 demands.
Full sales, service, parts, and rentals. Authorized Generac generator training center.
Through years of emergency service experience across thousands of generator installations, we've encountered virtually every type of backup power failure scenario. Below are the most common emergency situations our technicians respond to regularly throughout Michigan.
When utility power fails and your generator doesn't automatically start, the problem could stem from battery issues, fuel system problems, control failures, or sensor malfunctions. Our technicians quickly identify the root cause and implement solutions to restore automatic operation.
Generators that start but fail to produce voltage typically have problems with automatic voltage regulators, generator windings, excitation systems, or breaker/contactor failures. We'll diagnose electrical issues systematically to restore power generation capacity.
Transfer switches that don't properly transition between utility and generator power can leave facilities completely without electricity. We service all major ATS brands and can quickly diagnose control problems, mechanical failures, or electrical contact issues.
Generators that overheat and shut down during operation often have cooling system failures, blocked radiators, thermostat issues, or coolant leaks. Our emergency service includes complete cooling system diagnostics and repair to prevent recurring shutdowns.
Contaminated fuel, clogged filters, fuel pump failures, and injector problems can prevent generators from running reliably. We carry emergency fuel system components and can quickly restore proper fuel delivery to get your generator back online.
Oil pressure sensor failures, actual low oil conditions, oil pump problems, or bearing wear can trigger protective shutdowns. Our technicians determine whether the issue is a sensor fault or an actual engine problem requiring immediate attention.
Our emergency service team is available right now. Whether you're experiencing a complete power failure at your manufacturing plant, a backup power outage at your commercial building, or residential generator problems during a storm, Wolverine Power Systems responds quickly with the expertise and equipment necessary to restore your backup power systems.
Don't let generator failures threaten your operations, compromise safety systems, or leave your facility vulnerable. Call now for immediate assistance from Michigan's most trusted emergency generator service provider.
Not all emergency generator service providers offer the same level of expertise, response capability, or technical competency. Indeed, Wolverine Power Systems has built our reputation on delivering superior emergency service through several key differentiators that set us apart from competitors in the Michigan market.
Our emergency service technicians hold manufacturer certifications from Generac and can work on leading generator brands including Cummins, Caterpillar, Kohler, and more. Therefore, they understand the intricacies of each manufacturer's control systems, engine platforms, and diagnostic protocols. This expertise translates directly into faster diagnosis and more accurate repairs during emergency situations.
Unlike service companies that must order parts after diagnosing problems, our emergency service vehicles carry extensive inventory of commonly needed components. Thus, we can often complete repairs immediately without additional trips or multi-day waiting periods. This capability is particularly valuable for industrial and commercial facilities where extended downtime carries significant financial consequences.
Modern generator systems incorporate sophisticated electronic controls, digital governors, and complex monitoring systems that require specialized diagnostic tools. Accordingly, our technicians arrive equipped with manufacturer-specific diagnostic software, load testing equipment, and electrical testing instruments necessary to accurately diagnose even the most complex power system failures.
During emergency situations, facility managers and business owners need clear information about repair timelines, costs, and system status. Hence, we provide regular updates throughout the repair process, detailed documentation of all work performed, and honest assessments of repair versus replacement options. Our goal is to help you make informed decisions about your backup power investments.
Wolverine Power Systems offers two tiers of our Preventative Maintenance Agreement, a comprehensive generator maintenance service plan for your residential, commercial, or industrial generators.
Plans include the rigorous inspections and preventative services necessary to keep your critical power systems functioning at peak performance.
Plans are scalable for facilities with multiple generator systems. Additionally, we service all major commercial generator brands including Generac, Kohler, Cummins, Caterpillar, and Detroit Diesel.
To ensure the optimal performance of your generator, we recommend a maintenance plan for twice a year, with a six-month interval, conducted by our Generac Certified Technicians.
While we're always ready to respond to emergency situations, the reality is that most generator failures are preventable through proper maintenance. In fact, studies show that regular preventive maintenance reduces unexpected failures by more than 80%. Consequently, investing in regular scheduled maintenance is far more cost-effective than dealing with emergency repairs and the associated downtime costs.
Industrial and commercial facilities should consider comprehensive maintenance contracts that include regular inspections, load testing, fluid analysis, and component replacement before failures occur. Similarly, even residential generator owners benefit from annual maintenance visits that catch small problems before they become emergency situations during power outages when you need your generator most.
Our average emergency response time across Michigan is under 2 hours, although response times vary based on your location and current service demand. For metro Detroit, Grand Rapids, and other major Michigan cities, we typically arrive within 60-90 minutes. Additionally, we prioritize calls based on facility type, with critical infrastructure like hospitals and data centers receiving priority response.
To expedite our response, please have the following information available: your facility location and contact information, generator manufacturer and model number (usually found on a data plate), description of the problem or error codes displayed, when the problem started, and whether the generator is currently running. However, if you don't have all this information, call anyway—we'll work with you to gather details and dispatch our team immediately.
Absolutely. Our emergency service operates 24 hours a day, 7 days a week, 365 days per year including holidays. Generator failures don't follow business hours, so neither do we. Furthermore, our pricing structure includes emergency service rates that reflect the urgency and after-hours nature of the work, but we maintain fair and transparent pricing at all times.
Yes, we frequently collaborate with other service providers, equipment dealers, and facility maintenance teams. In some emergency situations, it makes sense to coordinate with your existing relationships, particularly when warranty coverage or specialized parts are involved. Nevertheless, our primary goal is restoring your power as quickly as possible, regardless of the service arrangement.
Our service vehicles carry extensive parts inventory for common emergency repairs. However, when specialized components are required, we leverage our relationships with major parts distributors and manufacturers to expedite delivery. In the meantime, we'll assess whether temporary repairs or alternative solutions can keep your generator operational until permanent repairs are completed.
Yes, preventive maintenance is the most effective way to avoid emergency generator failures. After completing emergency repairs, many of our customers enroll in our scheduled maintenance programs to ensure their backup power systems remain reliable. Regular maintenance dramatically reduces the likelihood of unexpected failures and extends generator lifespan significantly.
